Critical Success Factors for ERP Implementation: A Classification

In recent years research on ERP implementation has gained prominence because ERP, in most cases, has resulted in improving the efficiency and productivity of the user company. However, the decision to implement ERP alone is not a recipe of success, a lot depends on the planning and quality of implementation. Several factors are found to have an important role in the success of ERP implementation. In the ERP literature these factors are commonly described as Critical Success Factors (CSF). Several researchers have contributed to the body of literature pertaining to these CSF. However, the research in this area is still fragmented and unorganized. Hence, there is a need to identify and classify the relevant success factors, which is paramount for the success of ERP implementation. In this work we have classified various CSFs identified from literature in seven broad categories. This may help the practitioners and researchers in getting a quick understanding of these CSFs.